Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from icon-melbourne.com (the "Site").

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies installed on your device.

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also consent to having this currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent when browsing our website, so that prices can be converted into your (the visitor's) local currency.

In addition, as you browse the Website, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as "Device Information".


We collect device information using the following technologies:
- "Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log Files" track actions taking place on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages and date/time stamp.
- "Web beacons", "tags" and "pixels" are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers and other payment methods such as debit card numbers), email email address and your telephone number. We refer to this information as "Order Information".

When we say "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill all orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations). We also use this order information to:
- communicate with you;
- screen our orders for potential risk or fraud; and
- if it is consistent with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We use the device data we collect to help us check for potential risks and fraud (specifically your IP address) and more generally to improve and optimize our website (e.g. by creating analytics about it how our customers browse and interact with the website and to evaluate the success of our marketing and advertising campaigns), as well as for advertising and retargeting purposes.

DISCLOSURE OF YOUR PERSONAL INFORMATION
We share your personal information with third parties to help us use your personal information as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the site - you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also disable the use of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOR-BASED ADVERTISING
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we think may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http Visit ://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change our website's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated or deleted. If you wish to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we process your information in order to fulfill contracts we have with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETURN
If you place an order through the Site, we will retain your order information for our records unless and until you ask us to delete that information.

CHANGES
We reserve the right to update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.

TEXT MARKETING AND NOTIFICATIONS
By entering your phone number at checkout and initiating a purchase, subscription through our subscription form, or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. The number of text marketing messages will not exceed 10 per month. You acknowledge that consent is not a condition of any purchase.

If you would like to unsubscribe from receiving marketing text messages and notifications, reply STOP to any mobile message we send or use the unsubscribe link we have made available to you in one of our messages. You understand and agree that alternative methods of opting out, such as the use of alternative words or queries, will not be counted as an appropriate means of opting out. Message and data rates may apply.

If you have any questions, please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt-out, please follow the procedures above.

MINORS
The Site is not intended for persons under the age of 18.

CONTACT US
For more information about our privacy practices, if you have any questions or would like to make a complaint, please contact us by email at icon@customersupport-service.com